When you arrive at the FTA website, you will notice in the top right-hand corner of the screen you have the option to either Sign up to the e-Services account service, or Login to an existing e-Services account. Follow the steps below to create an e-Services account as a new user.
1. Sign up
To create an account, simply click on the Sign-up button on the home page.
To sign up, you must enter a working email address and a unique password of 6-20 characters that includes at least:
• one number;
• one letter; and
• one special character (@, #, $, %, &, *).
You must confirm that you are a genuine user by completing the CAPTCHA or alphanumeric verification test that you will see. Finally, you will be asked to select a security question, provide an answer to it and a hint in order to recover your password in case you forget it.
Please read and agree to the Terms & Conditions of the FTA in relation to using e-Services and the FTA website before clicking on the Sign up button.
2. Verify your e-Services account
You will receive an email at your registered email address asking you to verify your email address.
Do this by clicking on the Click here to verify your email text in the body of the email that you have received. Please verify your email address within 24 hours of requesting to create the e-Services account, otherwise the verification link will expire and you will have to sign up again. Once you have successfully verified your email address, your e-Services account will be created and you will be invited to Login for the first time.
3. Using your e-Services account (registered users)
When you arrive at the FTA website having created an e-Services account, simply click on the Login button. Enter your registered e-Services username and password when prompted to do so. You will also be asked to complete an alphanumeric verification.
To change your e-Services account password or security question/answer, click on the My Profile tab. To exit from your account, click the Logout button at the top right-hand corner of the screen.
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